Books the job
Checks your service area, offers real open times, confirms the address and number, and puts it on your schedule.
AI receptionist for HVAC and plumbing shops
Every call answered.
Every job booked.
When you're on a job or off the clock, Callwright answers your phone, books the work into your schedule, and gets emergencies to your on-call tech in seconds. You get a text after every call.
Try to stump it. Ask about prices, book a furnace repair, or report a gas smell.
Example text summary · 9:42 PM
Callwright: new callBOOKED Thu, 8 to 10 a.m.
Furnace blowing cold air
Sandy · transcript in your dashboard
Furnace blowing cold air
Sandy · transcript in your dashboard
Callwright: emergencyTransferred to on-call
No heat, infant in the home
No heat, infant in the home
Callwright: questionAsked if you service Trane.
Answered, offered a visit.
Answered, offered a visit.
The job goes to whoever picks up.
A homeowner with no heat at 8 p.m. doesn't leave a voicemail. They call the next shop on Google. Every missed call is a job you already paid to advertise for.
What the research says
1 in 4
calls to home-service businesses goes unanswered, according to call-tracking research. Source: Invoca
One assistant, three jobs
Forward your missed and after-hours calls. Callwright works out what the caller needs and handles it the way your best dispatcher would.
Answers questions
Hours, service area, brands, fees, financing: only from the facts you give it. It never diagnoses or quotes a repair price.
Escalates emergencies
Gas smell, no heat in freezing weather, flooding: it gives safety instructions, transfers to your on-call tech, and texts them the details.
1
Keep your numberForward missed and after-hours calls to Callwright. Your phone carrier can set it up.
2
It answers as your shopYour name, your services, your hours and prices. It says up front that it's an AI assistant.
3
You get the textEvery call ends with a summary on your phone, and the full transcript in your dashboard.
What are missed calls costing you?
Move the sliders to match your shop.
Revenue walking out the door
$2,408/month
That's about $28,896 a year.
Estimate only: missed calls × 4.3 weeks × booking rate × job value. Stop losing these callsDon't take our word for it. Call it.
Our demo line answers as a sample HVAC shop. Book an appointment, ask what a tune-up costs, or tell it you smell gas, and hear exactly what your customers would.
"My furnace is blowing cold air""How much to come out?""I smell gas""Can I talk to a person?"
[demo number]
Available 24/7. The assistant says it's AI and that calls may be recorded. The sample shop is fictional: in a real emergency, call 911.
On a computer? Scan to call
from your phone.
from your phone.
Less than one booked job a month
Flat monthly pricing. If it doesn't book you at least one job in your first month, you don't pay.
Starter
$297/month
For solo operators and small crews
- Up to 300 call minutes
- After-hours answering
- Booking into Google Calendar
- Text summary after every call
Pro
Most shops$497/month
For shops with a few trucks on the road
- Up to 800 call minutes
- After-hours and overflow answering
- Emergency transfer to on-call
- Booking into your scheduling software
- Weekly report of unanswered questions
Busy Season
$797/month
For high-volume and multi-location shops
- Everything in Pro
- Higher call volume, with per-minute overage after that
- Answers every call, not just missed ones
- Priority setup and support
Questions owners ask
Will my customers know they're talking to AI?
Yes. It says so at the start of every call, along with a note that the call may be recorded. After that it sounds like a friendly front-desk person who knows your shop. If a caller asks for a person, it offers to book them in or have you call back, and puts emergencies straight through.
Do I need a new phone number?
No. You keep your number. You set your phone to forward calls you don't answer, and calls after hours, to your Callwright number. We walk you through it on the setup call.
What if it's a real emergency?
For a gas smell, a carbon monoxide alarm, flooding or no heat with someone vulnerable at home, it gives the caller the safety instructions you'd give, then transfers the live call to your on-call tech and texts them the address and problem. If nobody picks up, the caller leaves a voicemail instead of hanging up.
Will it make up prices or promise things I don't do?
No. It only states facts you've approved: your services, hours, area, fees and policies. It never diagnoses a problem or quotes a repair price. If someone asks something it doesn't know, it says the office will follow up, and the question shows up in your text.
How long does setup take?
Start with a 15-minute call. We build your assistant from your website and your answers, and you can call it and hear it handle your own shop's calls. When you're happy with it, you turn on call forwarding.
Book a 15-minute setup call
We'll set Callwright up with your shop's name and services, so you can call it and hear it handle your own customers.
- Hear your own assistant on the call. Add your website and we'll have it ready.
- Ask anything: pricing, how call forwarding works, what it says in an emergency.
- Flat monthly pricing. If it doesn't book you at least one job in your first month, you don't pay.
Based in Utah · Serving HVAC and plumbing shops